Companies in the telecom sector face unique challenges due to the scale, complexity and dynamic nature of the sector. With rapid technology shifts, a higher employee turnover and a variety of product offerings.
Call Centres & BPO Units
Training is a core need for this industry due to its high employee turnover & the need to keep abreast of dynamic client-side requirements. Soft Skills form a very important part in being able to deliver on a Voice & support process.
Education - whether we are talking about K12 or college education as a sector has expanded exponentially. There is a continuous demand for quality education in new domains.
Aviation is one of the most challenging & complicated industries in the world today. Just flying an aircraft safely involves people with a lot of different specialities and roles that need to sync and coordinate with each other.
ITES & KPOs
In an ever-changing landscape where Knowledge is what companies in this industry sell, the lack of it can put them out of business. For these companies, training cannot be a secondary or tertiary aspect. This is a sector that is continuously evolving.
Pharma companies have very large product catalogs and are heavily invested in R&D to continuously evolve new products. This creates a need to train their employees, Medical Representatives (MRs).
Franchising to scale up business has been a successful model used by a variety of industries. The success of a franchise relies heavily on the effective implementation of standards, brand values and quality across locations.
Companies in the Banking, NBFC and Insurance verticals typically have a large user base of both full time employees as well as contractors, agents & associates. The Product base is also very large and continuously evolving.
For the Retail industry with its a large customer-facing staff, a large volume of the products they sell and large employee churn training becomes a cornerstone for success.